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Q: How do you ensure shipments will arrive intact? A: All shipments are packed and shipped in such a way as to ensure safe delivery, and we've chosen shippers with excellent track records. Q: Will you be sending me tracking information? A: Yes you will be sent two separate emails with tracking information. If you do not receive these emails then please call or email us for the information. Q: When will you ship my item? A: We ship on Monday, Wednesday and Fridays. Your order needs to be in by 11:00 am eastern on these days. See our Shipping policy for more details Q: What shipping service do you use?
A: We Ship USPS Priority Mail 2-3 days. Q: How do I return an item? A: Simple just ask us for the easy return form CONTACT US Q: Do you charge a restocking fee? A: No Please see our Return & Exchange Policy Q: Where do I return my item? A: Wholesalelaptopbattery Returns 227 Hathaway St E Girard PA 16417 Q: When will I get my refund? A: 2-3 days after your package enters our warehouse. Q: How do I contact you? A: CONTACT US Q: My item is broken and I would like to exchange it what do I need to do. A: Just CONTACT US Q: Do you take phone orders A: Sorry at this time we are not taking phone orders Q: What will be the name on credit card Statement A: If you paid with a normal credit card. The name will be SMJ International LLC
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